Question 1

Is NixPulse free to use?

Accepted Answer

Yes. You can explore markets, charts, screeners and calculators without paying. A free account unlocks paper trading with virtual ₹10,00,000, watchlists and alerts. Paid plans add advanced analytics and AI signals.

Question 2

Do I need to complete KYC?

Accepted Answer

No KYC is required to browse the platform or to paper trade. KYC is only needed if you connect a real broker account for live trading.

Question 3

Is this real trading or simulation?

Accepted Answer

NixPulse is primarily an AI-powered paper-trading and analytics platform. All capital shown is virtual and meant for practice and education.

Question 4

Which exchanges are supported?

Accepted Answer

We cover Global equities (NSE & BSE), F&O, indices, and a range of commodities and currency instruments.

Question 5

How live is the market data?

Accepted Answer

Quotes and charts stream in near real-time during market hours. Some derived analytics refresh on short intervals.

Question 6

Can I use charts and screener without an account?

Accepted Answer

Yes. Markets, charts, screeners, heatmaps and calculators are open to everyone. Saving watchlists and alerts needs a free account.

Question 7

What do paid plans include?

Accepted Answer

Paid plans add AI trade signals, advanced screeners, multi-chart layouts, backtesting and priority support. See the pricing page for a full comparison.

Question 8

Can I cancel anytime?

Accepted Answer

Yes. You can cancel from your account settings and you will retain access until the end of the current billing period.

Question 9

Do you offer refunds?

Accepted Answer

Refunds are handled per our refund policy. Reach out to support within the eligible window and we will help.

Question 10

How is my data protected?

Accepted Answer

We use encrypted sessions, secure account controls and never sell your personal data. Broker connections use scoped, revocable access.

Question 11

Do you store my broker credentials?

Accepted Answer

No. Broker connections use token-based authorisation that you can revoke at any time.

Technical Infrastructure FAQ

Getting Started

Markets & Data

Plans & Billing

Security

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