NixPulse ("we", "us" or "our") operates this stock market simulation platform on a foundation of institutional-grade compliance — 256-bit encryption, strict adherence to applicable data-protection guidelines, and a zero-knowledge approach to your strategy logic. This Privacy Policy describes how we collect, use, and safeguard information about you when you use our services. By using NixPulse, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect information you provide directly to us, such as when you create an account, subscribe to a plan, or contact support:
- Name, email address and password
- Payment information (processed securely by Razorpay — we never store card details)
- Profile preferences and trading settings
- Communication history with our support team
We also collect information automatically when you use our platform:
- Log data (IP address, browser type, pages visited, time spent)
- Device information (device type, OS, screen resolution)
- Usage data (features used, charts viewed, signals accessed)
How We Use Your Information
We use the information we collect to:
- Provide, maintain and improve the NixPulse platform
- Process payments and manage your subscription
- Send you service-related notifications and updates
- Respond to your support requests
- Send marketing communications (only with your consent)
- Detect and prevent fraud and abuse
- Comply with legal obligations
Data Storage & Security
Your data is stored on secure servers in Global. We use industry-standard security measures:
- All data transmitted over SSL/TLS encryption (HTTPS)
- Passwords stored using bcrypt hashing
- Payment data handled entirely by Razorpay (PCI-DSS compliant)
- Regular security audits and penetration testing
- Access controls limiting employee access to sensitive data
In the event of a data breach, we will notify affected users within 72 hours as required by applicable law.
Third-Party Services
We use the following third-party services:
- Razorpay — payment processing (subject to Razorpay's Privacy Policy)
- Telegram — optional bot notifications (only if you opt in)
- Anthropic / OpenAI / Groq — AI news generation (anonymised market prompts only, no personal data shared)
- Vercel — hosting and CDN
- Sentry — error tracking (anonymised)
Each service processes only the minimum data required for their specific function.
Your Rights
You have the right to:
- Access a copy of your personal data at any time
- Correct inaccurate personal information
- Delete your account and associated data
- Withdraw consent for marketing communications
- Port your data in a machine-readable format
- Lodge a complaint with the relevant data protection authority
Children's Privacy
NixPulse is not intended for users under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has created an account, please contact us immediately and we will delete the account.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on the platform at least 30 days before the change takes effect. Continued use of the platform after the effective date constitutes acceptance of the updated policy.